- 212 sold in October. 9% returned, mostly “smaller than expected”: the photos now show a hand for scale.Orders and returns
- Supplier lead time 3 weeks; reorder at 120 units.Stock sheet
AI agents for e-commerce
Twice the orders. Same small team.
“Where is my order?”, product descriptions, ad checks, reviews and the daily sales count, handled every day by agents that know your catalog and your customers. You keep the product, the brand and the big calls.
23 customers asked where their order is. Replies are ready with each tracking link from Shopify. Send them?
Sent. 2 delayed orders flagged for you.Where a store's week really goes.
Not into product or brand. Into answering the same questions, checking the same dashboards and copying numbers between tabs. Switch the week to see who does it with Brainstack.
The team your store would hire next.
Each agent knows your catalog, your policies and your customers' order history. Start with the one that hurts most and add the next when it pays for itself.
Answers order, shipping and returns questions from your policies and live order data.
See this agentChecks your campaigns every morning and pauses the ads that sell below your margin.
See this agentFinds Shopping products that spend without selling and proposes what to cut.
See this agentSpots stuck orders every morning and prepares returns, so customers never ask twice.
See this agentBuilds the weekly email from what's new and what's selling, ready to send in Brevo.
See this agentReplies to every Google review the same day and flags the ones that need you.
See this agentCounts yesterday's sales by channel and matches every payout to its orders.
See this agentWatches sell-through every morning and drafts the reorder before you run out.
See this agentA day in your store.
While you're shooting product or talking to suppliers, the store keeps answering, selling and counting.
Yesterday: $4,210 in 52 orders. Shopify and PayPal payouts matched, one $38 difference explained (a refund).
Pauses one ad set whose cost per sale passed your margin overnight.
23 replies to “where is my order?”, each with its tracking link.
Needs your yesA $142 refund request is above your limit, so it waits for you with the photos and the order history.
Needs your yesThree products drop below two weeks of stock. The reorder email to the supplier is drafted.
Writes 12 product pages for the new arrivals from the supplier's sheet.
Replies to 5 new Google reviews and flags one about a broken item.
Thursday's email is ready in Brevo: new arrivals plus the three best sellers of the week.
Needs your yesUpdates 31 product files with this week's returns, reviews and stock, every fact with its source.
Every product and customer, remembered.
Return reasons, supplier terms and what each regular customer likes live in one file each, every fact with its source. Agents read it before they answer a customer or touch a campaign.
- Spent $1,140; always orders before Christmas.Order history
- Open: last parcel arrived damaged, asked for a replacement.Ticket, Oct 21
- Next delivery November 4, 300 units.Email, Oct 22
- Prices up 6% since January; margin on the mug set now 54%.Invoice PDF
Money moves only with your yes.
You decide what each agent can do alone. These wait for you by default, and the limits are yours to set.
- Refunds above your limit
Small ones can go through; anything bigger arrives with the order, photos and history.
- New campaigns and bigger budgets
Agents can pause what loses money. Spending more is always your call.
- Newsletters and promises to customers
Discounts, delivery dates and every email to your list wait for a yes.
- Purchase orders to suppliers
Reorders are drafted with the numbers behind them, never sent on their own.
- Card numbers stay with your payment provider
Agents read orders and payouts, not customers' card details.
Works inside your store's stack.
Agents log into what you already pay for and leave the work where you expect it.
Reads orders, customers, products and inventory.
Reads orders, order notes and products.
Reads charges, customers and invoices to match sales.
Reads transactions to match every payout.
Reads campaigns, budgets and results by ad and audience.
Reads campaign, product and conversion performance.
Reads GA4 reports for the weekly summary.
Manages lists, email and SMS campaigns and contacts.
Reads tickets and prepares each reply.
Reads conversations and drafts replies for approval.
Reads and replies to your Google reviews.
Reads stock sheets, adds rows and updates cells.
Priced like a tool. Works like a hire.
Pick the plan for the size of your team, not your order volume. Use the Claude, ChatGPT or Gemini plan you already pay for.
Your first 3 agents: support, ads and daily sales.
10 agents across support, marketing and stock.
25 agents and dashboards for every area.
We build it with you and agree a price.
Store questions, answered.
Shopify or WooCommerce?
Both. Agents read orders, customers and products from either store, and payments from Stripe or PayPal, so answers and reports use your real data.
Will agents refund or cancel orders on their own?
No. Refunds above the limit you set, new campaigns, bigger budgets and supplier orders always wait for your approval. The agent brings the order, the history and a recommendation.
Can support answer in our brand voice and in several languages?
Yes. It answers from your shipping and returns policies, your FAQ and each order's real status, in the customer's language, and hands anything unusual to a person.
Where is our customer data kept?
Your company brain runs on its own server in the US or Europe, with encrypted backups every 6 hours. The AI model you choose processes each request under its provider's terms.
Our email or helpdesk tool isn't on this page. Does that work?
Brevo, Zendesk, Freshdesk, Chatwoot, Intercom and Help Scout connect today, among 100+ apps. If yours is missing, tell us which one: requests decide what we connect next.
Which plan fits a store?
A team of up to 3 people starts on Starter ($99/month). Up to 10 people fits Growth ($499/month), up to 30 people Scale ($999/month). Larger groups talk to us about Custom. Your AI plan is paid directly to the provider.